Privacy policy

Last updated: May 30, 2026

This Privacy Policy explains how Hazel Hair collects, uses, stores, and protects customer information when customers visit our website or place an order.

1. Information We Collect

We may collect the following information:

Customer name
Delivery address
Phone number
Email address
Order details
Payment confirmation details
Website usage information such as device, browser, and pages visited

We collect this information when customers place an order, contact us, create an account, subscribe to updates, or use our website.

2. How We Use Information

We use customer information to:

Process and deliver orders
Contact customers about their orders
Provide customer support
Confirm payments
Improve our products and services
Send order updates, promotions, or important notices
Prevent fraud and protect our business

3. Payment Information

Online payments are processed through secure third-party payment providers. We do not store customers’ full card details on our website.

Payment providers may collect and process payment information according to their own privacy and security policies.

4. Sharing Information

We may share necessary customer information with:

Courier and delivery partners
Payment gateway providers
Website hosting and technical service providers
Legal or regulatory authorities if required by law

We do not sell customer personal information to third parties.

5. Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and support marketing activities.

Customers can disable cookies through their browser settings, but some website features may not work properly.

6. Data Security

We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure. However, no online system is 100% secure.

7. Customer Rights

Customers may contact us to request correction or deletion of their personal information, subject to order processing, legal, and business record requirements.